When does collect personal information? collects personal information such as your name, email address, country and telephone number when you make a reservation, when you open a client account or when you complete the Contact Us form.

What does do with my personal information? uses this information exclusively to identify you when you interact with our websites or our customer service. For example, when you call our customer service for information on your reservation, our agents have access to your personal data so they can check your reservation details and thus provide a better service.

Does send newsletters? may also send you newsletters at different stages of the reservation process. They provide information on available properties in our destinations, as well as new services we offer and last minute deals. All newsletters from contain a link to easily unsubscribe if so desired.

Does transmit or share my personal details? does not rent, sell, or share any personal information with any other company or third party. This is with the exception of the operator of the property you have booked who requires your personal information stipulated in the booking confirmation to prepare for your arrival. may also transfer your personal information to third party service providers involved in the booking or after-sale processes including administration or customer service. The aforementioned parties are bound by data processing and confidentiality agreements.

Finally, may share and disclose your personal information to a government or investigative authority, if it is required by law.

How can I change my personal details?

Users can modify their personal details directly in their account profile on

What are cookies used for? offers attractive and user-friendly web services. To achieve this, we use 4 types of cookies:

  • Session cookies: session cookies save your login information for future logins to the site.
  • Preference cookies: preference cookies remember your preferences such as dates, search filters, currency, language and your last viewed properties. They are very useful for saving you time and enhancing your navigation experience with
  • Traffic cookies: to track the number of visits and your interaction with our website.
  • Commercial cookies: to track your interaction with our website and display our Ads on third party websites.


Changes reserves the right to update this policy at any time.

Last modification: March 11th 2013